Jamaica
Speedtest Connectivity Report
To show a full picture of network performance in each market, our reports are informed by millions of daily consumer-initiated tests taken on Speedtest, along with quality of experience (QoE) metrics that offer insight into the daily connected activities that matter most to end-users.
Digicell the Best Mobile Network in Jamaica
Digicel had the Best Mobile Network among providers in Jamaica during this period, based on Speedtest Intelligence® data, with a Speedtest Connectivity Score of 60.74.
Flow offered the best gaming experience
Flow offered the best mobile gaming experience in Jamaica during 1H 2025, while also delivering the best gaming experience among ISPs.
Flow the fastest fixed ISP in Jamaica
Flow was the fastest ISP in Jamaica during 1H 2025 with a median download speed of 91.1 Mbps, and a median upload speed of 50.78 Mbps.
Hanover Parish and Clarendon Parish were the top performing regions in Jamaica
Among the most populous regions in Jamaica, Hanover Parish recorded the fastest median mobile download speed of 48.68 Mbps, while Clarendon Parish outpaced the other regions to record the fastest median fixed download speed, with 95.7 Mbps.
64.98
Best Mobile Video Experience
65.79
Best Mobile Gaming Experience
Best Mobile Network
Digicel had the Best Mobile Network among providers in Jamaica during this period, based on Speedtest Intelligence® data, with a Speedtest Connectivity Score of 60.74.
Speedtest Connectivity Score combines key metrics to evaluate the overall user experience that mobile providers offer. It includes Speed Score, as well as indicators for web browsing performance, and Video Streaming Score.
Speedtest Connectivity Score™ provides a reliable measure of the overall mobile network connected experience based on a combination of Speed Score, as well as Scores for Web Browsing and Video Streaming. Read our detailed methodology for more details on how we calculate Speedtest Connectivity Score.
Fastest Mobile Network
There was no fastest mobile provider in Jamaica based on Speedtest Intelligence® data, with no statistical difference between the mobile providers.
Ookla’s methodology for fastest network is determined by Speed Score™, which combines download and upload performance, and is based on modern chipsets, in order to remove the impact on network performance of older devices. Read our detailed methodology for more details.
Most Consistent Network
Digicel recorded the best mobile network Consistency in Jamaica, with 85.6% of its samples meeting or exceeding the threshold of 5 Mbps download and 1 Mbps upload throughput.
Ookla’s methodology for most consistent network is determined by Consistency Score™, which reflects the percentage of samples that meet minimum thresholds for download and upload speeds, depending on the type of network. The higher a provider’s Consistency Score, the more likely a consumer will enjoy acceptable internet performance and quality. Read our detailed methodology for more details.
Video Experience
Digicel recorded the best mobile video experience in Jamaica, with a Video Streaming Score of 64.98.
Video Streaming Score™ is based on Ookla’s Consumer QoE™ measurements of video start time, re-buffering ratio, and resolution. Read our detailed methodology for more details.
Gaming Experience
Flow recorded the best mobile gaming experience in Jamaica, with a Game Score of 65.79.
Game Score™ is based on Ookla’s consumer initiated Speedtest results as well as Consumer QoE™ latency and jitter measurements taken to real-world game servers. Game Scores are composed of eight components, each measuring a different aspect of the consumer gaming experience. Each of these components is evaluated and scored on a scale of 0-100 for each provider. Read our detailed methodology for more details.
Consumer Sentiment
Speedtest users scored Digicel as the top rated mobile provider in Jamaica, with a score of 3.71 out of 5, ahead of its competitors.
Ookla’s five-star ratings system, driven by our consumer initiated samples, gauges a consumer’s overall satisfaction with their provider. Read our detailed methodology for more details.
Mobile Awards
Data Collection Period: January – June 2025
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Best Mobile Network -
Best Mobile Video Experience -
Top Rated
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Best Mobile Gaming Experience
City Performance
Montego Bay had the fastest median mobile download speed among Jamaica’s most populous cities, recording 39.48 Mbps. Portmore was second, followed by Spanish Town in third. At the other end of the scale, Savanna la Mar had the slowest median mobile download speed at 13.61 Mbps, followed by Mandeville and Linstead.
Regional Performance
Hanover Parish had the fastest median mobile download speed among Jamaica’s regions, recording 48.68 Mbps. Portland Parish was second, followed by Saint James Parish in third. At the other end of the scale, Westmoreland Parish had the slowest median mobile download speed at 23.54 Mbps, followed by Saint Mary Parish and Saint Andrew Parish.
66.75
Best Fixed Network
3.31/5
Top Rated ISP
80.95
Best ISP Gaming Experience
Best Fixed Network
Flow had the Best Fixed Network among ISPs in Jamaica during this period, based on Speedtest Intelligence® data, with a Speedtest Connectivity Score of 66.75. Speedtest Connectivity Score combines key metrics to evaluate the overall user experience that ISPs provide. It includes Speed Score, as well as indicators for web browsing performance, and Video Streaming Score.
Speedtest Connectivity Score™ provides a reliable measure of the overall fixed network connected experience based on a combination of Speed Score, as well as Scores for Web Browsing and Video Streaming. Read our detailed methodology for more details on how we calculate Speedtest Connectivity Score.
Fastest Fixed ISP
Flow was the fastest ISP in Jamaica during this period, based on Speedtest Intelligence® data, with a Speed Score of 54.73. Flow led on median download speed, recording 91.1 Mbps, ahead of next placed Digicel+, which recorded 53.55 Mbps. Flow also led the market on median upload speed, with 50.78 Mbps, and recorded a latency of 39 ms.
Ookla’s methodology for fastest network is determined by Speed Score™, which combines download and upload performance. Read our detailed methodology for more details.
Most Consistent ISP
Flow recorded the highest network Consistency in Jamaica, with 78.9% of its samples meeting or exceeding the threshold of 25 Mbps download and 3 Mbps upload throughput.
Ookla’s methodology for most consistent network is determined by Consistency Score™, which reflects the percentage of samples that meet minimum thresholds for download and upload speeds, depending on the type of network. The higher a provider’s Consistency Score, the more likely a consumer will enjoy acceptable internet performance and quality. Read our detailed methodology for more details.
Video Experience
There was no winner of best ISP video experience in Jamaica during this period, based on Speedtest Intelligence® data, with no statistical difference between the ISPs.
Video Streaming Score™ is based on Ookla’s Consumer QoE™ measurements of video start time, re-buffering ratio, and resolution. Read our detailed methodology for more details.
Gaming Experience
Flow provided the best ISP gaming experience in Jamaica, with a Game Score of 80.95.
Game Score™ is based on Ookla’s consumer initiated Speedtest results as well as Consumer QoE™ latency and jitter measurements taken to real-world game servers. Game Scores are composed of eight components, each measuring a different aspect of the consumer gaming experience. Each of these components is evaluated and scored on a scale of 0-100 for each eligible provider. Read our detailed methodology for more details.
Consumer Sentiment
Speedtest users scored Flow as the top rated ISP in Jamaica, with a score of 3.31 out of 5, ahead of its competitors.
Ookla’s five-star ratings system, driven by our consumer initiated samples, gauges a consumer’s overall satisfaction with their provider. Read our detailed methodology for more details.
Fixed Awards
Data Collection Period: January – June 2025
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Best Fixed Network
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Fastest Fixed ISP -
Best ISP Gaming Experience
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Top Rated
City Performance
Spanish Town had the fastest median fixed download speed among Jamaica’s most populous cities, recording 98.24 Mbps. Mandeville was second, followed by Portmore in third. At the other end of the scale, Linstead had the slowest median fixed download speed at 39.23 Mbps, followed by Ocho Rios and Kingston. Flow was the fastest provider across three cities.
Regional Performance
Clarendon Parish had the fastest median fixed download speed among Jamaica’s regions, recording 95.7 Mbps. Trelawny Parish was second, followed by Saint Ann Parish in third. At the other end of the scale, Kingston Parish had the slowest median fixed download speed at 42.07 Mbps, followed by Portland Parish and Hanover Parish. Flow was the fastest provider across seven regions.
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